Current opportunity
Centre Services Manager / Admin Manager
Permanent·Full time·Emerald, Central Highlands QLD
$75,000–$85,000 per year
This is much more than a traditional administration role.
As Centre Services Manager / Admin Manager, you’ll work closely with our Centre Director and play an important role in the leadership support structure of First5Years Emerald.
You’ll take ownership of the organisation, systems and follow-through that help our centre run well, while also becoming a familiar and trusted point of contact for our families and team.
We’re looking for someone who loves creating order, enjoys helping people, notices the things others miss and gets real satisfaction from keeping a team organised and on track.
Applications are submitted securely through Employment Hero.
The opportunity
You’ll work closely with the Centre Director every day, helping create the organisation and follow-through around the people, family, operational and administrative priorities of the centre.
A short daily stand-up keeps you both aligned on staffing, family support, accounts and CCS, maintenance, compliance, upcoming deadlines, meetings and the key priorities for the day.
A significant part of the role is also providing Executive PA-style support to the Centre Director. You’ll help manage the calendar, organise meetings, track commitments, maintain action lists and make sure important follow-ups don’t disappear into the busyness of the day.
You won’t necessarily make every decision. You will, however, play a key role in making sure things are organised, followed up and brought to completion.
What you’ll be doing
- Family accounts, billing, CCS and debtors
- Centre bookkeeping and Xero administration
- Enrolments, bookings, waitlists and occupancy
- Family administration and enquiries
- Rostering and staffing administration
- Staff records, onboarding and compliance administration
- Contractors, maintenance and suppliers
- Centre systems, registers and documentation
- Medication management plan administration
- Kindy and Inclusion Support funding administration
- Grants and funding records
- Leadership meeting coordination and follow-up
- Reporting and governance administration
- Centre Director diary and executive support
- General centre administration and events
What we’re looking for
For this role, how you work is just as important as where you’ve worked before.
- Exceptionally organisedYou naturally create structure and keep track of details.
- ProactiveYou look ahead rather than waiting to be told what to do.
- Strong on follow-throughYou keep going until the job is actually finished.
- Warm and professionalYou communicate confidently with families, team members, suppliers and leaders.
- Comfortable with numbersAccounts, invoices, Xero, quotes and financial information don’t intimidate you.
- Systems-mindedYou enjoy technology and finding better ways to organise work.
- Calm under pressureYou can handle interruptions without losing sight of your priorities.
- Confident managing upwardsYou can respectfully remind, prompt and follow up when something needs to be completed.
- Discreet and trustworthyYou understand the importance of confidentiality.
- A team personYou genuinely enjoy helping others work more efficiently.
We’re looking for someone who combines high standards with genuine warmth.
Experience
Do I need early learning experience?
Early learning administration experience would be valuable, but it isn’t essential.
We’d also love to hear from experienced Executive Assistants, Office Managers, Practice Managers, Business Administrators, Administration Managers, Finance or Accounts Administrators, and school or education administrators.
If you’re highly organised, capable, great with people and quick to learn new systems, your experience may transfer beautifully into our world.
Hours and flexibility
Full time, with room for a conversation
This is a full-time role.
We know finding the right person matters more than having a rigid timetable, so we’re open to discussing flexible working arrangements for the right fit.
Why First5Years
We take children’s growth seriously. We take yours seriously too.
First5Years is a family-owned early learning organisation built around children, families, our people and the regional communities we are part of.
Our values are Passionate, Empowering and Inclusive, and we want people to feel valued, trusted and supported to do great work while holding ourselves to high standards in the way we care, communicate and operate.
About First5Years Emerald
First5Years Emerald is where First5Years began: a centre for children from birth to six years in the Central Highlands, open 6:30am to 6:00pm Monday to Friday. Six rooms, an approved Queensland Kindergarten program and scratch-made meals sit alongside a playscape built for real, risky play. It is a busy centre, and it runs on the care and organisation of the people behind it.
Sound like you?
If you read this and thought, “this is how my brain works”, we’d love to hear from you.
And if your background isn’t traditionally in early learning, please don’t let that stop you. For us, the right capability, attitude and fit matter enormously.
Applications are submitted securely through Employment Hero.